Returns

Return Policy:

We want you to be completely satisfied with your purchase from Beyond Pretty Cosmetics. 

If you need to return an item, please make sure it meets the following criteria:

-Items must be returned within 30 days of the purchase date.

-Items must be unopened, unused, and in their original packaging.

-Include a copy of the original receipt or proof of purchase.

 

How to Initiate a Return:

-Contact our customer service team at returns@beyondprettycosmetics.com to obtain a Return Merchandise Authorization (RMA) number.

 

-Pack the item securely in the original packaging, along with the receipt or proof of purchase.

-Clearly write the RMA number on the outside of the package.

-Ship the package to the address provided by our customer service team.

 

Return Shipping:

-Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.

 

Refunds:

-Once we receive your return, we will inspect the item and process your refund within 7-10 business days. Refunds will be issued to the original payment method.

 

Exchanges:

-At this time, we do not offer exchanges. If you need a different item, please return the original item for a refund and place a new order.

 

Contact Us:

-If you have any questions about our return policy or need assistance with a return, please contact our customer service team at returns@beyondprettycosmetics.com